Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time by emailing us at info@shopfoodocracy.com. Your order confirmation emails have links to your order. You can manage your subscription from the customer portal on our website or by emailing us at info@shopfoodocracy.com.
See our returns policy for more details on returns and refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. Your entire order will ship once the pre-order item is available, we do not ship partial orders.
You can cancel a paid pre-order order that has not yet been fulfilled for full credit. If the order has been fulfilled, then you can't cancel the order. See our returns policy for more details on returns and refunds.